How Do I Apply for Tax-Exempt Status?

If your organization qualifies, we’re happy to set up tax-exempt purchasing for your Felt Right account. How to Submit Your Tax Form: Upload Online: Submit Tax Exempt Form Email Us: Send your form to support@feltright.com and include the email linked to your Felt Right account. Note: Tax exemption applies to future orders only. It cannot be retroactively applied.

How Can I Change the Email on My Felt Right Account?

Need to update your login or contact email? Just send us a message. Email support@feltright.com with: Your current email address The new email address you’d like to use We’ll process the change and confirm once it’s complete.

Where Can I Find My Saved Designs?

To view or manage designs you've created in our Acoustic Design Studio: Visit feltright.com/account Sign in using your Felt Right account credentials Navigate to the “My Creations” section From here, you can: Edit or update saved acoustic layouts Reorder previously customized wall panels Download specs or share your design ID for quoting

How Do I Access Designs I Liked While Browsing?

If you clicked the “Like” button on a design while browsing, you can find it again by: Logging into your account at feltright.com/account Clicking on the “Liked Designs” tab You’ll also be able to: Revisit your favorite modular layouts Customize them further in the design studio Add them directly to your cart when ready

Do You Offer a Discount for Military Service Members?

Yes! We’re proud to support active-duty military, veterans, and military families with an exclusive 15% discount on all Felt Right products. To request your discount code: Email support@feltright.com Include a valid proof of service (e.g., military ID or verification document) We'll send you a custom promo code to apply at checkout Thank you for your service! We’re honored to support your space.

How Effective Are Felt Right Tiles at Reducing Noise?

Felt Right tiles have a Noise Reduction Coefficient (NRC) of 0.35, meaning they absorb approximately 35% of the sound that hits them. When installed across a significant portion of your wall, they can greatly reduce echo, soften harsh acoustics, and create a more comfortable listening environment. For even greater sound absorption, Felt Right also offers a range of high-performance acoustic solutions beyond wall tiles. Our ceiling baffles come in three styles, each with a Noise Reduction Coefficient (NRC) ranging from 0.65 to 0.80. For maximum acoustic performance, our Wood Slat Ceiling Panels deliver an impressive NRC of 0.85. We also offer Wood Slat Wall Panels, which combine aesthetic warmth with sound control, and feature an NRC of 0.55. Want to hear the difference? Watch our Before & After Video

How Do Felt Right Panels Support Sensory-Friendly Spaces?

Our felt tiles contribute to sensory-inclusive environments by: Softening sharp or reflective sounds, which can be overstimulating Providing a visually calming surface that absorbs rather than reflects light and noise Helping to create focused, acoustically balanced areas in classrooms, therapy rooms, libraries, and open-plan offices Combined with a thoughtful layout, Felt Right panels help reduce sensory fatigue and improve comfort for all occupants.

NRC (Noise Reduction Coefficient) is the industry-standard measure of a material’s ability to absorb sound. An NRC of 1.0 means 100% of sound is absorbed An NRC of 0.0 means 0% sound is absorbed Higher NRC = Better sound absorption and less echo

How Should Tiles Be Positioned for Maximum Effect?

To get the most out of your installation: Place panels on walls that face other hard, parallel surfaces. This helps break up sound waves that would otherwise bounce back and forth Install panels near sound sources, such as workstations, speakers, or collaborative zones Positioning tiles with these tips in mind helps capture sound at the point of origin and prevents long reverberation paths.

How Many Panels Do I Need to Improve Room Acoustics?

As a general rule: Walls: Cover 25–30% of the room’s floor area with felt panels Ceilings: Fill the grid space for best results with ceiling baffles or acoustic tiles Try our Acoustic Calculator to get project-specific coverage recommendations.

Do Felt Right Tiles Block Sound Between Rooms?

No. Felt Right tiles are designed to improve in-room acoustics by reducing reverberation and unwanted echo. While they significantly enhance sound quality within a space, they are not intended to prevent sound transmission between walls or rooms. For full soundproofing, extensive structural renovations are required.

Product Sound Absorption Ratings

Here’s a quick breakdown of NRC ratings across our most popular acoustic materials: Product Type NRC Rating 9mm Felt Tiles / Sheets 0.35 9mm Tiles w/ ½" Air Gap 0.45 9mm Tiles w/ 1" Air Gap 0.60 18mm Felt Tiles / Sheets 0.65 3D Felt Tiles (9mm) 0.55 Cloud Baffles 0.80 Blade Baffles (12" Spacing) 0.65 Acoustic Beams (12" Spacing) 0.70 Acoustic Beams (6" Spacing) 1.00 Wood Slat Panels (Wall Mount) 0.55 Wood Slat Panels (Ceiling Grid) 0.85 Note: All values are based on ASTM C423 lab testing and reflect standard installation configurations. Need help selecting the right acoustic setup for your space? Email design@feltright.com for a custom consultation.

Looking for Even More Sound Absorption?

Explore our other high-performance acoustic solutions: Wood Slat Wall and Ceiling Panels – NRC 0.55-0.85: Natural wood aesthetics combined with enhanced sound control are ideal for residential and commercial interiors. Ceiling Baffles – NRC 0.65-0.80: Our most effective sound-dampening option, perfect for large open areas such as offices, studios, or shared workspaces.

How Much Sound Do Our Wood Slat Panels Absorb?

Wall-mounted panels: NRC 0.55 Ceiling grid panels: NRC 0.85

Do You Provide Acoustic Test Results?

Yes. All Felt Right ceiling products are tested according to ASTM C423 standards. Full lab data is available upon request. Reach out to support@feltright.com to request testing documents or performance certifications.

What’s the Recommended Spacing for Acoustic Products?

Proper spacing maximizes both function and aesthetics: Blade Baffles: Space 6"–12" apart Cloud Baffles: Install directly above noise sources Acoustic Beams: Space 6"–24" apart, depending on visual and acoustic goals Wood Slat Tiles: Designed for full grid coverage

How Many Panels Do I Need for Good Acoustics?

For walls: Cover 25–30% of the room’s floor area For ceilings: Fill the drop ceiling grid for optimal results Note: These panels improve sound within the space. They are not designed to block sound transmission between rooms.

What Makes Felt Right Different from Other Acoustic Solutions?

Felt Right is the front-runner in the acoustics industry for a few reasons: Noise control: We collaborate with acousticians to create products with proven sound absorption verified by third-party testing. Our acoustic felt wall panels absorb 35% of sound waves they come in contact with, while our acoustic beams absorb up to 80% of sound waves they come in contact with. Customizability: Felt Right’s Design Studio allows you to create your own artwork using our premium material. Color palette: We’ve collaborated with color experts in the design space, like Lori Weitzner, to develop a refined, beautiful selection of colors to fit any space and taste. Easy to install: Installation is simple with easy-to-use adhesive tabs for our wall panels and intuitive hardware for our acoustic ceiling baffles, room dividers, and acoustic beams. Safety: Our felt acoustic panels have an ASTM E84 Class A fire rating, meeting some of the most robust safety guidelines for interior spaces.

Acoustic Performance and Sound Dampening

Felt Right acoustic tiles are designed to reduce echo and reverberation within a space. With a Noise Reduction Coefficient (NRC) of 0.35, they absorb roughly 35% of the sound energy that hits them, making them ideal for sound-sensitive areas like: Offices and meeting rooms Music studios and editing suites Classrooms and lecture halls Home theaters and open living spaces Need more sound absorption? Try our: Wood Wall and Ceiling Panels (NRC 0.55-0.80) – natural look + added sound control Ceiling Baffles (NRC 0.65-0.80) – ideal for large or open-plan spaces

Not Sure How Much Acoustic Coverage You Need?

No problem! Use our Acoustics Calculator to quickly estimate how much of your wall should be covered for optimal sound absorption and acoustic performance.

How Easy Is It to Clean Felt Right Tiles?

Felt Right tiles are designed to be low-maintenance and easy to clean. Routine Cleaning: Use a vacuum hose attachment to remove dust and lint A lint roller can also work for quick surface touch-ups Spot Cleaning: Wipe with a damp cloth For more stubborn marks, spray with a common household cleaner and gently wipe down Avoid oversaturation to preserve the felt's integrity Disinfection (Commercial Environments) Tiles can be disinfected using multi-surface cleaning sprays or non-abrasive disinfectant wipes Ideal for schools, offices, and shared workspaces Click to download our cleaning & maintenance guide.

Tips for Long-Term Performance

Always test cleaning solutions on a small, inconspicuous area before full application Never soak or submerge panels in water For large-scale commercial maintenance plans, contact us at support@feltright.com for additional guidance or documentation

How Do I Maintain My Wood Slat Panels?

Our wood slat acoustic panels are designed to offer natural beauty with minimal upkeep. Best Practices: Dust regularly with a soft cloth or feather duster Use a vacuum with a brush attachment for deeper cleaning between slats Wipe gently with a slightly damp cloth for dirt or smudges Note: Avoid using excess moisture when cleaning wood Felt Right panels. Wood and felt backers are not intended for wet cleaning. With regular dusting and occasional touch-ups, your wood slat panels will maintain their tone and finish for years to come.

How Do I Care for Ceiling Panels?

Felt Right ceiling products are durable and easy to maintain: Clean using a vacuum, lint roller, or mild soap and water Avoid harsh chemicals or abrasive tools PET felt is resistant to dust, fading, and general wear

What Types of Acoustic Ceiling Products Does Felt Right Offer?

Our high-performance ceiling collection includes: Blade Baffles: Vertical PET felt panels suspended from the ceiling; ideal for large, open-plan spaces Cloud Baffles: Interlocking horizontal panels that reduce reverberation while creating dimension Acoustic Beams: Lightweight felt beams that replicate architectural ceiling elements; available in 42 colors and 5 wood grains Wood Slat Ceiling Tiles: PET-backed wood-look tiles designed for standard 2x2 T-grid ceilings Each product is designed to enhance room acoustics, elevate visual appeal, and simplify installation.

How Effective Are These Panels at Reducing Sound?

Felt Right ceiling products are tested to ASTM C423 standards with the following Noise Reduction Coefficients (NRC): Blade Baffles: Up to 0.65 Cloud Baffles: Up to 0.80 Acoustic Beams: Up to 1.0 Wood Slat Ceiling Tiles: 0.85 when installed in a standard ceiling grid

How Do I Install Ceiling Products and Hardware?

Blade Baffles, Cloud Baffles, Acoustic Beams, Room Dividers: Suspended using included hardware kits from open ceilings or grids. Direct attach piece is available for Beams and Blades, but the unistrut hardware is not included. Wood Slat Ceiling Tiles: Simply drop into any standard 15/16" ceiling T-grid with no additional hardware required Pro Tip: We recommend professional installation for large-scale or precision layouts. Here, you can find some helpful YouTube videos with descriptions on each video: How to Use Flat Ceiling Hardware How to Use ACT/Drop Ceiling Hardware How to Install Ceiling Cloud Baffles How to Install Baffle Blades

Are Ceiling Products Returnable?

Wood Slat Ceiling Panels: Returnable within the 30-day return window Ceiling Baffles & Beams: Not returnable (made to order)

Are Felt Right Ceiling Products Fire-Rated?

Blade Baffles, Cloud Baffles, Acoustic Beams: Class A fire-rated, suitable for commercial use Wood Slat Ceiling Tiles: Not Class A rated, intended for projects not requiring fire certification

Can I Customize My Ceiling Panels?

Absolutely! For design-driven and brand-forward projects, we offer: A full spectrum of PET felt colors Custom sizes, edge treatments, and configurations Logo cutouts and branded ceiling features Free layout consultation with our design team Contact design@feltright.com to get started.

Not Sure How Much Acoustic Coverage You Need?

No problem! Use our Acoustics Calculator to quickly estimate how much of your wall should be covered for optimal sound absorption and acoustic performance.

What Support Do You Offer for Commercial Projects?

Our team provides: Acoustic and product recommendations Layout and tile configuration guidance CAD drawings, install guides, and cut sheets Mockups, samples, and stakeholder presentation support Dedicated project coordination Whether you're managing a single space or a multi-location rollout, we’ll help keep your project on track. Contact sales@feltright.com for further assistance.

Are Felt Right Products Commercial Grade?

Yes. All of our acoustic panels, ceiling baffles, and dividers meet commercial performance standards for: Durability Acoustic performance Indoor air quality (low VOC) ASTM E-84 Class A fire rating

What Types of Acoustic Ceiling Products Does Felt Right Offer?

Our high-performance ceiling collection includes: Blade Baffles: Vertical PET felt panels suspended from the ceiling; ideal for large, open-plan spaces Cloud Baffles: Interlocking horizontal panels that reduce reverberation while creating dimension Acoustic Beams: Lightweight felt beams that replicate architectural ceiling elements; available in 42 colors and 5 wood grains Wood Slat Ceiling Tiles: PET-backed wood-look tiles designed for standard 2x2 T-grid ceilings Each product is designed to enhance room acoustics, elevate visual appeal, and simplify installation.

How Are Ceiling Products Installed?

Blade Baffles, Cloud Baffles, Acoustic Beams: Suspended using included hardware kits from open ceilings or grids Wood Slat Ceiling Tiles: Simply drop into any standard 15/16" or 9/16" ceiling T-grid with no additional hardware required Pro Tip: We recommend professional installation for large-scale or precision layouts.

How Do I Install Ceiling Products and Hardware?

Blade Baffles, Cloud Baffles, Acoustic Beams, Room Dividers: Suspended using included hardware kits from open ceilings or grids. Direct attach piece is available for Beams and Blades, but the unistrut hardware is not included. Wood Slat Ceiling Tiles: Simply drop into any standard 15/16" ceiling T-grid with no additional hardware required Pro Tip: We recommend professional installation for large-scale or precision layouts. Here, you can find some helpful YouTube videos with descriptions on each video: How to Use Flat Ceiling Hardware How to Use ACT/Drop Ceiling Hardware How to Install Ceiling Cloud Baffles How to Install Baffle Blades

How Do I Care for Ceiling Panels?

Felt Right ceiling products are durable and easy to maintain: Clean using a vacuum, lint roller, or mild soap and water Avoid harsh chemicals or abrasive tools PET felt is resistant to dust, fading, and general wear

Can I Customize My Ceiling Panels?

Absolutely! For design-driven and brand-forward projects, we offer: A full spectrum of PET felt colors Custom sizes, edge treatments, and configurations Logo cutouts and branded ceiling features Free layout consultation with our design team Contact design@feltright.com to get started.

Are Felt Right Ceiling Products Fire-Rated?

Blade Baffles, Cloud Baffles, Acoustic Beams: Class A fire-rated, suitable for commercial use Wood Slat Ceiling Tiles: Not Class A rated, intended for projects not requiring fire certification

What Ceiling Grids Work with These Panels?

Our 2x2 ceiling tiles are designed to drop easily into standard 15/16" T-bar ceiling grids. Panels can be cut to fit around sprinklers, vents, or lights No special mounting hardware required

Are Ceiling Products Returnable?

Wood Slat Ceiling Panels: Returnable within the 30-day return window Ceiling Baffles & Beams: Not returnable (made to order)

Can Felt Right Tiles Be Installed on Ceilings?

Yes! Felt Right acoustic tiles are a great solution for ceiling applications, offering both sound absorption and a sleek, modern design element. Whether you're improving acoustics in a workspace or adding visual interest to a creative space, our ceiling-friendly felt panels are up to the task. For best results: Use Commercial-Grade Adhesive Tabs: These provide a stronger, semi-permanent hold ideal for overhead installation. Simply select the commercial tab option during checkout. Add Construction Adhesive for Extra Strength: For 2' x 2' tiles or larger commercial projects, we recommend pairing adhesive tabs with a high-performance construction adhesive. This ensures a secure, lasting bond that holds up over time. Recommended Products: We suggest Liquid Nails, Loctite Heavy Duty, or DynaGrip — all of which work well in combination with our tabs. Whether you’re installing a ceiling baffle system, or simply mounting tiles overhead, this combination of adhesives will help ensure a safe, stable, and long-lasting installation.

How Effective Are These Panels at Reducing Sound?

Felt Right ceiling products are tested to ASTM C423 standards with the following Noise Reduction Coefficients (NRC): Blade Baffles: Up to 0.65 Cloud Baffles: Up to 0.80 Acoustic Beams: Up to 1.0 Wood Slat Ceiling Tiles: 0.85 when installed in a standard ceiling grid

What Mounting Hardware Is Included?

Suspension cables (2m standard, 4m available on request) Choose from: 1. Flat ceiling kits 2. Drop ceiling grid kits Wood Slat Tiles require no hardware, just drop into ceiling grids to install Watch our Ceiling Installation Videos here

What’s the Recommended Spacing for Acoustic Products?

Proper spacing maximizes both function and aesthetics: Blade Baffles: Space 6"–12" apart Cloud Baffles: Install directly above noise sources Acoustic Beams: Space 6"–24" apart, depending on visual and acoustic goals Wood Slat Tiles: Designed for full grid coverage

Are These Products Eco-Friendly?

Felt Right products are manufactured with sustainability in mind: Made from recycled PET materials Produced using renewable energy Shipped with minimal, recyclable packaging Declare Label–certified for transparency and healthy material standards May contribute to LEED and WELL building credits

Do You Offer Custom Veneers or Felt Colors?

Yes! For large commercial orders, we offer: Custom felt backer colors Variety of wood veneer options Minimum quantities and longer lead times apply.

Do You Provide Acoustic Test Results?

Yes. All Felt Right ceiling products are tested according to ASTM C423 standards. Full lab data is available upon request. Reach out to support@feltright.com to request testing documents or performance certifications.

What’s the Best Installation Method for Commercial Spaces?

For commercial settings like offices, classrooms, lobbies, and retail: Use commercial tabs for semi-permanent applications For large-scale, overhead, or permanent installs, use a combination of tabs and construction adhesive for maximum hold Recommended products include Liquid Nails, Loctite Heavy Duty, or Dynagrip adhesives. These adhesives work in combination with our tabs to create a durable, permanent bond.

What Support Do You Offer for Commercial Projects?

Our team provides: Acoustic and product recommendations Layout and tile configuration guidance CAD drawings, install guides, and cut sheets Mockups, samples, and stakeholder presentation support Dedicated project coordination Whether you're managing a single space or a multi-location rollout, we’ll help keep your project on track. Contact sales@feltright.com for further assistance.

How Are Commercial Felt Sheets Shipped?

Due to their size, Felt Right's 4' x 8' commercial PET felt sheets are ineligible for standard shipping and must be shipped on a pallet via freight. Freight shipping is not free and will be calculated at checkout. You must be able to accept a heavy wooden pallet. If you do not have a forklift, you will have to select an option with a liftgate. 2' x 2' felt tiles may be a better alternative for smaller projects and qualify for standard shipping.

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Q: Where Can I Find My Saved Designs?

To view or manage designs you&#39;ve created in our Acoustic Design Studio: Visit feltright.com/account Sign in using your Felt Right account credentials Navigate to the “My Creations” section From here, you can: Edit or update saved acoustic layouts Reorder previously customized wall panels Download specs or share your design ID for quoting

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